Digital Implementation
Integrating digital technology into all areas of your business.
How we can help you
The team at Xperience Digital will work alongside you and your team and help bring a strategy to life, providing hands on assistance in areas of expertise such as user experience, information architecture and functional specifications. We also provide general expert consultancy to ensure that you are equipped with the best resources.
We work closely with our clients to understand and deliver project plans and deliveries, which can include:
• Establishing and setting up reporting and KPIs
• Consulting advice
• Development of processes, policies, and governance
“We work closely with our clients to understand and deliver project plans and deliveries,”
THE PROCESS
When implementing a digital initiative, there are some points learned along the way that are well worth considering. The team at Xperience Digital will also work with your team to implement the change management needed for a successful digital implementation across all levels of your business.
Functional Specs
Once the strategy has been agreed the Functional specifications are created and occur before any technology decisions are made. This will allow key stakeholders across the organisation to agree on how the technology and platform should work from a functional perspective.
Journey Mapping
Customer journey mapping involves analysing each trait and segment within your designated audiences and working through the sequence of steps they go through in order to drive to purchase or subscription of your service.
CONTENT PLAN
During this stage we work with our clients to develop the required framework for developing a content plan best suited to your business. The content plan framework will also include details on how it is created, deployed and managed across various digital channel and touchpoints.
IMPLEMENTATION
At Xperience Digital, we have extensive experience with implementation plans that can be immediately enabled and implemented by the team.