We are…

A unique kind of Customer xperience company

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XD build connected end to end xperiences creating ecosystems that have the power to define brands.

How you ask?

We focus on the customer

Today customers expect digital at the forefront of their experience and also expect interactions that are seamless, secure and personalized. At the same time their personal identity, data and preferences need to be protected.

With brands putting identity at the forefront of their customer experience, at XD, we help empower our clients by creating a centralized view of ‘the customer’ with a single source of truth for profile management that caters for every touchpoint across the customer’s journey.

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We build customer connections

We enable brands to connect data, technology & people to create personalized customer experiences and improve satisfaction & hence increase business performance.

Our teams and capabilities are shaped around client requirements from preferred technology partners to back end integration needs.

Our methods get results

We draw on proprietary processes and bespoke tools for market deployment to help deliver on time and budget at the highest standard.

Westpac

Adobe Experience Manager

Build and deliver personalised, content led experiences into market faster with AEM combining digital assets with a powerful CMS.

Westpac

Adobe Target

Allows data driven marketers to quickly experiment and create high converting personalised experiences.

Westpac

Adobe Campaign

With Campaign you can leverage enriched customer data to create, manage and deliver dynamic campaigns that customers want through email, mobile and other channels

Westpac

Adobe Analytics

Help discover high value customers and how to engage them by understanding your customer insights

Westpac

Adobe Audience Manager

Data Management Platform that allows you to create and activate the best audiences on any channel or device

What we do

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Digital Marketing Automation

Building brands and experiences that engage people and motivate behaviour.

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Digital Strategy

Creating and innovating new offerings and services that generate value and drive revenue.

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Digital Implementation

Consulting to unlock exponential growth and drive change.

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Experience Management

Building dynamic engaging websites with Adobe Experience Manager, Analytics and Target.

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Analytics and Insights

Gathering and analysing customer insights using Adobe Analytics and Adobe Launch.

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Identity Management

Delivering relevant messaging to the right audience across every touchpoint.

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Transformation Consulting

Powering mobile applications with Adobe Experience Manager and Adobe Experience Platform

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Digital Enablement

Constructing end to end experiences through platforms and systems that drive utility and transaction.

Talk to an expert

Want to learn more? Our experts are here to demo out solutions and chat through any questions you may have, wherever is convenient for you.

[email protected]

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